VoIP Troubleshooting
Introduction
Analytical debugging techniques for SIP and related protocols and platforms. Hands-on application of collecting and reviewing necessary logs
Audience
This course is relevant to engineers operating in both core infrastructure as well as customer premise environments
Prerequisites
- TCP/IP fundamentals
- Unix fundamentals
- Leonid SIP/SIP Networking with SIP
- BroadWorks INTRO training highly desirable
Objectives
- ability to isolate and resolve SIP-related issues
Preparation (pre-class)
- “The Unofficial VoIP Debugging Cheatsheet” (available on www.leonidconsulting.com)
Duration
1 days
Facilities Requirements

Course Content
Day 1
- Review: core concepts on SIP and Networking with SIP
- Reference service flows and common failure modes
- Exercises: fault diagnosis and repair
