VoIP Troubleshooting

Introduction

 

Analytical debugging techniques for SIP and related protocols and platforms. Hands-on application of collecting and reviewing necessary logs

 

Audience

 

This course is relevant to engineers operating in both core infrastructure as well as customer premise environments

 

Prerequisites

  • TCP/IP fundamentals
  • Unix fundamentals
  • Leonid SIP/SIP Networking with SIP
  • BroadWorks INTRO training highly desirable

 

Objectives

  • ability to isolate and resolve SIP-related issues

 

Preparation (pre-class)

 

Duration

 

1 days

 

Facilities Requirements

 

 

 

Course Content

 

Day 1

  • Review: core concepts on SIP and Networking with SIP
  • Reference service flows and common failure modes
  • Exercises: fault diagnosis and repair